Refund policy
Return & Refund Policy
Effective Date: August 4, 2026
Thank you for shopping at [TRUE SHIFT]. Please review our policy regarding returns and refunds below.
1. Final Sale Policy
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All sales are final. Because our items are custom-printed or made to order, we do not accept returns, exchanges, or issue refunds for change of mind, incorrect sizing, or buyer's remorse.
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Please carefully review our size charts and product descriptions before completing your purchase.
2. Damaged, Defective, or Incorrect Items
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We take great care in fulfilling your orders, but mistakes or flaws can occasionally happen.
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If your t-shirt arrives damaged, defective, or incorrect, we will gladly replace it or issue a full refund.
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To be eligible, you must contact us at [Pubgg7598@gmail.com] within [e.g., 7 days] of delivery and include clear photos of the issue.
3. Exchanges
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Because we do not keep inventory for standard returns, we cannot process direct size exchanges. If you ordered the wrong size, you will need to place a new order.